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Submit and track a repair request

Raise a repair job from the app, attach photos, and follow it to completion.

Urbanice Admin1 min read
  • Repairs
  • Residents

Raising a request

  1. Open the Urbanice app and choose Repair request.
  2. Pick the category (electrical / plumbing / common area / other).
  3. Describe the problem and attach photos.
  4. Choose a convenient window for the technician, then submit.
  • Status moves through Received → Assigned → In progress → Closed.
  • You get an in-app notification at each change.
Common-area work affecting several residents is merged into a single job, with progress shared through an announcement instead.